Skip to main content

Billing and account

Pause and reactivate a workspace

Temporarily restrict workspace use while keeping its records intact.

Reading time
4 min read
Audience
Admins
Updated
Updated September 5, 2026
01

Pause access

  1. 1

    Open Account hold

    From Settings, open the workspace pause flow and review the consequences.

    Open this page
  2. 2

    Confirm

    Pause only when you intend to restrict normal workspace access. The action signs you out.

  3. 3

    Tell the team

    Members who return see the account-hold screen until an administrator reactivates the workspace.

Watch out

Pausing keeps the workspace data, but it does not cancel, pause, or otherwise change an external subscription. Manage billing separately.

02

Reactivate

  1. 1

    Sign in as an administrator

    Open the held workspace and choose Reactivate when prompted.

  2. 2

    Confirm access

    Normal workspace use returns with existing records intact. Review billing independently if the plan also needs attention.

Open this workflow in Unify Revenue

These links open the relevant product page. Sign in first if the workflow belongs to your workspace.