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Invoices, payments, and retainers

Manage invoice item types, messages, and translations

Keep line labels and client-facing invoice language consistent.

Reading time
5 min read
Audience
Managers and admins
Updated
Updated September 5, 2026
01

Manage item types

  1. 1

    Open Item types

    From invoice configuration, open the item-type settings.

  2. 2

    Create or rename

    Add a custom type or rename a default or custom type.

  3. 3

    Delete carefully

    Custom types can be deleted only when no invoice line uses them. Built-in defaults can be renamed but not deleted.

Important

Item types label invoice lines; they do not replace project tasks or change time-entry classification.

02

Prepare reusable client language

  1. 1

    Create message templates

    Save reusable invoice email content and insert supported variables.

  2. 2

    Edit translations

    Customize the labels used on client-facing invoice documents.

  3. 3

    Preview in context

    Open a draft or public invoice view to confirm the final wording and layout.

Open this workflow in Unify Revenue

These links open the relevant product page. Sign in first if the workflow belongs to your workspace.